Support Team
- Total activity 31
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Activity overview
Latest activity by Support Team-
Support Team created an article,
Why do I have to reconnect my bank account?
For security and privacy reasons, some banks only allow access to your account details for a limited time. To keep everything up to date, we’re required to ask you to reconnect every time before yo...
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Support Team created an article,
Can I make multiple withdrawals on my Bree Credit Line?
If you choose not to withdraw your full credit line from Bree, you are eligible to withdraw additional funds up to your limit, so long as the following criteria are met: Must have at least $25 of ...
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Support Team created an article,
Can I use Bree if I have a joint or shared bank account?
Currently, we only allow one active Bree account per bank account, including joint and shared bank accounts. We are working on supporting these accounts in the future. For now, if you have a joint ...
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Support Team created an article,
How do I contact Support?
You can reach our customer support team by logging in to your Bree account and navigating to app.trybree.com/support. Alternatively, you can email support@trybree.com from the email address associa...
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Support Team created an article,
An error occurs when I submit my application.
If you can't submit an application because you can't login to your bank or you can't connect a bank card, please review these articles: I can't connect my bank account. I can't connect my debit ca...
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Support Team created an article,
I can't connect my bank account.
How To Connect Your Bank Account On the home page, click on "Connect Account" or "Reconnect Bank". On the page titled "Securely Connect Your Bank Account", click the "Next" button. Follow the ins...
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Support Team created an article,
I can't connect my debit card.
How to link your debit card On the home page, click on "Connect Card" You can also navigate to the settings page. Under the "Bank" section, there should be an option to click "Connect Debit" Ent...
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Support Team created an article,
How do I disconnect my bank?
If you have no outstanding applications, you can disconnect your bank using the "Remove Account" button located on the Settings page.1) Click the "Menu" button and go to the Settings page 2) Click...
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Support Team created an article,
Why was my application not approved?
At Bree, we strive to help as many customers as possible, but we’re unable to approve every application. If you don’t meet the eligibility criteria, your loan application may not be approved: Ban...
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Support Team created an article,
What are your hours of operation?
We operate 24/7! Our cash advance service is available around the clock because we understand the importance of being there for you whenever you need us. Please note, our Support team is also here ...