Support Team

Currently, we only allow one active Bree account per bank account, including joint and shared bank accounts. We are working on supporting these accounts in the future. For now, if you have a joint ...

If you're having issues repaying your advance, we do offer payment plans to help you manage your outstanding balance. Simply reach out to our Customer Support team so they can enable this feature f...

You can reach our customer support team by logging in to your Bree account and navigating to app.trybree.com/support. Alternatively, you can email info@trybree.com to get in touch. 

If you can't submit an application because you can't login to your bank or you can't connect a bank card, please read these articles: I can't connect my bank account. I can't connect my debit card...

How to link your bank account: On the home page, click on "Connect Account" or "Reconnect Bank". On the page titled "Securely Connect Your Bank Account", click the "Next" button. We use a data pro...

How to link your debit card: On the home page, click on "Connect Card" You can also navigate to the settings page. Under the "Bank" section, there should be an option to click "Connect Debit" Ente...

Firstly, do you have an open or outstanding application for advance with Bree?   Yes: Unfortunately, you cannot modify your bank information while you have an open or outstanding application. We su...

Unfortunately, we can't approve every application we receive. Here are some possible reasons why your application may not have been approved: Outstanding Balance - You haven't paid back a previous...

We operate 24/7! Our cash advance service is available around the clock because we understand the importance of being there for you whenever you need us. Please note, our Support team is also here ...

We typically start users at smaller advance amounts until they build some trust with us. Every time you repay an advance on-time, your advance limit can increase in increments of up to $50 at a tim...